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 ShopSite

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What is ShopSite?
ShopSite is shopping cart software which allows Web stores or catalogs to be easily built and maintained. ShopSite ensures that orders are taken and handled in a secure fashion by working with standard secure protocols such as SSL.
Which ShopSite product is right for me?
ShopSite comes in three levels: Pro, Manager and Starter. Which level store you use will depend on your requirements. For merchants new to e-commerce who only want to put a few products online, Starter is the best choice. For merchants with more than 15 products, Manager is a better choice. ShopSite Pro includes additional advanced features. You can read about the features in all ShopSite products in the ShopSite Feature Checklist.
Does ShopSite run on my computer or on a server?
ShopSite is a set of CGIs (Web server programs) that run on a server. You access ShopSite through your web browser (e.g. Microsoft Internet Explorer, Netscape Navigator, etc.)
Will ShopSite work with my computer and browser?
Yes. Merchants and customers can access ShopSite from the computer of their choice. ShopSite uses standard Web protocols and works with browsers from Netscape, Mozilla, Microsoft, and others on computers running Windows 95, 98, ME, or XP, Windows NT or 2000, Macintosh, and UNIX/Linux. Merchants should use a version 6.x or higher browser in order to utilize all ShopSite features. Shoppers can use earlier browser versions; they can even use Web TV to make a purchase at a ShopSite store.
Can I build my entire site with ShopSite?
ShopSite is primarily designed for building store pages, but some of our customers have created custom page templates and used ShopSite to build Web sites that are not commerce-oriented. They have used the custom templates and ShopSite's page database to create a content management system, which lets them easily update their site and publish changes.
How can I get a demo copy?
To see a demo, go to our demo page. You can experience the latest version of ShopSite from a customer or a merchant's perspective.
Will ShopSite work with my existing HTML pages?
Yes, ShopSite has a feature called OrderAnywhere that allows "Add to Cart" and "View Cart" buttons to be inserted into existing HTML pages. In fact, using most HTML editors - such as Microsoft FrontPage - you can drag and drop the buttons from ShopSite's back office onto your Web pages. Click here for more information.
Do you have any reference sites?
We have hundreds of reference sites. You can read case studies from merchants explaining how they've used ShopSite to build their online stores, or visit our Marketplace to find more stores using ShopSite. Here's a selection of different types of stores using ShopSite software:

Hometime, the PBS TV show selling videos, blueprints, and other home improvement items.
The Getty Trust Foundation,
a museum selling prints and artwork.
X10, the home electronics store.
Avia, the shoe company.

Are there any independent reviews of your products?
Yes, you'll find reviews by the following:
Shopping Cart Software Review has awarded ShopSite Pro their top award for the second year in a row.
ecommerce-guide.com - "ShopSite 8 adds a bevy of new features that existing ShopSite users will definitely clamor for."
ecommerce-guide.com - "[ShopSite] adds support for gift certificates and additional payment gateways, XML upload capabilities and intrusion detection - all of which make a first-rate product even better."
ecommerce-guide.com - "ShopSite continues to make a name for itself as a powerful e-commerce solution offering flexibility and real room to grow."
ISP Planet - "The ShopSite software . . . adds a swath of new features, but the basic goal remains serving all customers."
Dr. Ralph F. Wilson, Web Commerce Today - "[ShopSite] includes substantial enhancements and demonstrates to me that ShopSite is on the improvement track again."
Web Marketing Today - "The Pro version includes customer registration. Customers can be assigned to groups and automatically get coupons when they log in. This makes the cart much more inviting to B2B sellers who have negotiated prices with various vendors." (subscription required to read the full review)
InfoWorld - "I tested the service as a merchant and found store creation and management to be quite simple. I did not have to download any software or engage in involved configuration."
PC Week - "businesses will find it an excellent choice for building anything from a simple catalog to a large online store."
C|Net - "ShopSite Manager is a relative bargain for companies with a lot of items to sell"
InfoWorld - "Administration, maintenance, configuration, and catalog management are all performed online using one of the cleanest and fastest interfaces that I have seen."
Computer Reseller News - "The nice thing about this product is that the customer can set it up and manage their Web site by themselves, if they choose,"
eWeek - "ShopSite's handling of product discounts, made it simple to quickly mark products as sales items."
Web Developer's Journal - "[the ShopSite team] has gone to such lengths to make an e-commerce site easy to set up that your mother can probably do it."
How do I get my store listed in the Marketplace?
There is no charge to be listed in the ShopSite Marketplace. From the ShopSite back office, click the Merchandising button then click the Store Registration button and your store will be added to our searchable listing of ShopSite-powered stores.
Does ShopSite support real-time credit card verification and payments?
Yes. We have integrated several real-time payment processing systems into all ShopSite products. Some notable systems include: For a complete list of supported payment processing systems, see Credit Card Processing in ShopSite.
Does ShopSite support PayPal payments?
Yes, all ShopSite products since version 6.2 have built-in support for letting customers pay through PayPal. ShopSite version 8.0 introduced support for PayPal's Website Payments Pro services. Learn more about using PayPal with ShopSite.
Can ShopSite provide real-time shipping costs in the shopping cart?
Both ShopSite Pro and ShopSite Manager have full integration with UPS Rates and Services Selection, which shows customers actual UPS shipping rates. The rates are displayed right in the shopping cart, so customers don't have to fill out several screens of ordering information before they can see what the shipping charges will be. ShopSite Pro can also work with a custom shipping add-on from third party developers, such as the USPS module from LexiConn.
Why are ShopSite's static Web pages better?
When ShopSite generates the store, it creates the Web pages so that they are always present on your site. These are referred to as static pages. Other commerce packages generate the Web pages on-the-fly. These are called dynamic pages. The advantages of static pages are:
  1. Because they are always present, they can be indexed by search engines. A significant portion of customers find sites by using search engines. Dynamic Web pages generally cannot be found through search engines such as Alta Vista, Infoseek, HotBot and others. Note this information from Google, the leading search engine:
    "Reasons your site may not be included [indexed].
    Your pages are dynamically generated. We are able to index dynamically generated pages. However, because our web crawler can easily overwhelm and crash sites serving dynamic content, we limit the amount of dynamic pages we index."

  2. Static Web pages are faster. When a customer clicks a link to a dynamic Web page, that page must first be created before the Web Server can send it to the customer's browser, which takes time. Static pages are ready to be served instantly.
  3. Hosting companies prefer static Web pages because they use less resources than dynamic pages. With dynamic pages, a database is constantly being accessed for every customer wanting to view a page. This takes server CPU cycles and means that the frequently accessed pages cannot be store in 'cache' (memory) on the server or on the customer's local browser (on disk).
Will customers have to see the ShopSite logo on my Web pages?
No. All ShopSite images and links can be removed or replaced with your own. There is always a ShopSite logo in the back office, which the merchant sees. Of course, they would love it if you kept their logo and links on your site!
Will you design and build my store?
Contact our sales office for information about having your store designed and built for you. There are many certified designers we can refer you to, or our in house staff may be able to do your store, depending on the scope of the project.
What does ShopSite Cost?
We offer ShopSite through with our ShopSite packages at a monthly fee. If you would like to purchase a license copy of ShopSite instead, please contact our sales team. Contact information for our sales team can be found on our contact us page.
Are there extra costs for any features or add-ons?
All server-side features listed for each ShopSite product are included in the price of ShopSite - there are no hidden or additional costs for any ShopSite features. Merchants who use a payment processing service for realtime credit card processing pay those services separately, and any third-party add-ons are sold by their respective developers.
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are registered trademarks of United Parcel Service of America, Inc.

 

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