For example: Saying email doesn't work, may not provide our technicians enough information to resolve your email problem, however if you provide them with the email account (e.g. joe@yourdomain.com), the username and password of the email account and let them know if it is incoming, outgoing or both, they will have the ability to test and resolve your issue more quickly. It is also helpful to provide any error messages you may be receiving and what email software you are using, (such as Outlook), or if the problem is through Webmail.
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Additional Information and Support Resources
The following pages provide additional support information and resources for our Shared Web Hosting Customers:
If you do not find what your are looking for, please open a support ticket and our support team will assist you.
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