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Web HSP
provides superior level of customer support that helps build customer loyalty and confidence. Our goal is to 'resolve' customer issues, not just update tickets. Our support team is comprised of experienced Systems Administrators, Systems Engineers and Customer Service Representatives.

Refer to our right side bar navigation for quick links to more support resources ==>


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7 x 24 Technical Support    
Additional Support Resources    

 

7 x 24 Technical Support VPS/Dedicated Servers

Online Secure Support Desk: https://support.webhsp.net
Phone: 1-902-367-4008
Toll Free US and Canada: 1-888-860-1287

For emergencies, please call our Customer Support Representatives to escalate your ticket.

When opening a support ticket please provide as much information as possible to avoid delays in resolving your ticket.


For example: Saying email doesn't work, may not provide our technicians enough information to resolve your email problem, however if you provide them with the email account (e.g. joe@yourdomain.com), the username and password of the email account and let them know if it is incoming, outgoing or both, they will have the ability to test and resolve your issue more quickly. It is also helpful to provide any error messages you may be receiving and what email software you are using, (such as Outlook), or if the problem is through Webmail.

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Additional Information and Support Resources

The following pages provide additional support information and resources for our Shared Web Hosting Customers:

If you do not find what your are looking for, please open a support ticket and our support team will assist you.

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